Saed

Let Saed answer for you

Saed is an AI assistant that automatically answers your customers on WhatsApp and Instagram, day and night. It replies from your own information, records orders and bookings, and hands you what matters, so you can focus on your work.

Chat with Saed on WhatsApp Message us on Instagram

Saed itself answers our WhatsApp and Instagram right now, so try it. The free trial runs 14 days on your own number and information.

Inbox Saed is replying Example

Behind the chat

  1. Read the messageQuestion

    Delivery to Salalah, and how long

  2. Searched your informationStore info / DeliverySalalah: 2 OMR, 2 to 3 working days
    Free on orders over 20 OMR
  3. Replied to the customer

    From your information, without you

  4. Read the messageComplaint

    An order arrived missing an item

  5. Handed it to your team

    And stays quiet with this customer until one of you replies.

    Alert to your teamComplaint
    A customer says yesterday’s order arrived missing an item. Open the chat and reply.

Winter season is here, and the National Day holiday is close

Chalets, rest houses, hotels and camps: enquiries and bookings pick up in November. Saed answers every price and availability question the moment it arrives and records provisional bookings from your sheet, while you confirm.

Set up Saed before the holiday

How it works

Three steps, and every message ends one of two ways: Saed handles it, or it reaches you.

  1. Your customer sends a message

    On WhatsApp or Instagram, at any hour, in any language or dialect.

  2. Saed replies from your information

    From a document where you write your prices, services and hours and edit them whenever you like, and from your bookings sheet if your business takes bookings.

  3. What matters reaches you

    An order, a complaint, or a question that needs a person: you get an alert right away, and Saed stays quiet with that customer until you reply.

    Saed handles it: a question your information answers. It reaches you: a complaint, an order, or a decision.

A colleague on your team, not a replacement

Saed takes the repeated replies and simple tasks, and leaves the decisions to you. The plan each feature needs is noted beside it.

  • Replies in your customer’s language

    Arabic in the customer’s own dialect, English, and any other language they write in. Or limit it to the languages you choose.

  • Answers from your own information

    Your prices, services, hours and policies, as you write them. It doesn’t make things up, and when it doesn’t know, it tells your customer where to find the answer or hands over to you.

  • Records provisional bookings Growth plan

    For chalets, rest houses, hotels and camps: checks availability, works out the total from your sheet and records the request. Confirmation and deposits always stay with you.

  • Complaints don’t wait From Basic

    A complaint, or a photo or file that needs a look, reaches you as an instant alert, with a reminder if nobody answers.

  • Sends photos and your location From Basic

    Photos of your products or your place when a customer asks, and your map link.

  • Understands voice notes Growth plan

    Turns a voice note into text and replies in writing. The audio isn’t kept.

  • Instagram too Add-on, 8 OMR

    Answers direct messages and comments, moves public complaints into private chat, and thanks people who mention you in a story.

  • A report every month Growth plan

    How many chats, how many requests, and what your customers ask about most. In your folder on the first of each month.

Who Saed is for

Any business that gets the same question twenty times a day, from customers who don’t like to wait.

  • Shops and online stores
  • Restaurants and cafés
  • Chalets and rest houses
  • Hotels and camps
  • Service centres and salons
  • Real estate offices
  • Training centres
  • Platforms and digital projects
  • Any business that takes enquiries

Your number stays yours, and your customers stay safe

This is what happens to your customer’s message from the moment it arrives. Built around Oman’s Personal Data Protection Law.

  1. Arrives on your number

    The same WhatsApp Business number your customers already know.

  2. The number is encrypted

    Before it is stored, and the AI model never sees it.

  3. The model reads text only

    And writes the reply from your information, without the customer’s number.

  4. Photos and files go to you

    Receipts reach you directly and never pass through the AI.

Your number stays yours

  • Saed works on the same WhatsApp Business number your customers already know.
  • You and your team can reply from the app any time, and Saed steps back from that customer automatically.
  • You choose the assistant’s name, tone and instructions.

Your customers’ privacy is protected

  • Built around Oman’s Personal Data Protection Law.
  • Customer numbers are encrypted before storage, and the AI model never sees them.
  • Photos, files and receipts go to you and never pass through the AI.
Read the privacy page

Plans and prices

A fixed monthly subscription in Omani rials. Each plan includes everything in the one before it. These are launch prices: subscribe now and keep your price until your plan ends.

  • Inquiries

    9OMR / month

    Setup 10 OMR, 300 conversations

    • Replies in writing to your customers from your information
    • In every language and dialect, day and night
    • Fits announcements, events and repeated questions

  • Basic

    16OMR / month

    Setup 15 OMR, 500 conversations

    • Sends photos, files and your location when a customer asks
    • Hands you what matters with an instant alert, and reminds you if nobody answers
    • Receives customers’ photos and files and passes them to you

  • Growth

    Best for most businesses

    49OMR / month

    Setup 45 OMR, 1,500 conversations

    • Records provisional bookings from your sheet and follows up deposits
    • Understands voice notes and replies in writing
    • Monthly report in your folder

  • Pro

    Coming soon

    119OMR / month

    Setup 99 OMR, 4,000 conversations

    • Instagram included
    • WhatsApp messages for offers and reminders

Add-ons: Instagram 8 OMR / month (direct messages and comment replies), and every extra 500 conversations 5 OMR.

Billing: monthly, every six months with 10% off, or yearly: 12 months for the price of 10. Setup is paid once, before going live.

Meta fees are separate: the first 1,000 WhatsApp service messages each month are free for each number; after that Meta charges a small fee per message, paid to Meta directly. We alert you before you reach the limit.

Common questions

What is Saed?

Saed is an AI assistant by Areeb for Business in the Sultanate of Oman. It answers your customers on WhatsApp and Instagram day and night from your own information, records orders and provisional bookings, and hands you complaints and questions that need a person with an instant alert.

Does it work on my current WhatsApp number?

Yes. Saed works on the same WhatsApp Business number your customers already know. You and your team can reply from the app any time, and Saed steps back from that customer automatically.

Does it understand Arabic dialects, including Omani and Gulf Arabic?

It replies in your customer’s language: Arabic in the customer’s own dialect, English, and any other language they write in, or only the languages you choose. On the Growth plan it also understands voice notes and replies in writing.

What happens when Saed doesn’t know the answer?

It doesn’t make things up. It answers only from the prices, services, hours and policies you write, and when it doesn’t know, it tells your customer where to find the answer or hands over to you with an instant alert.

Does Saed confirm bookings or take deposits?

No. On the Growth plan it checks availability, works out the total from your bookings sheet and records a provisional booking. Confirmation and deposits always stay with you.

How much does Saed cost?

A fixed monthly subscription in Omani rials: Inquiries 9 OMR, Basic 16 OMR, Growth 49 OMR, and Pro 119 OMR coming soon, plus a one-time setup fee. Meta fees are separate: the first 1,000 WhatsApp service messages each month are free for each number.

Is there a free trial?

Yes, 14 days free. We set Saed up on your number with your information, on the Growth plan’s features and with no payment, and you see the replies yourself before you choose a plan.

Is my customers’ data safe?

Saed is built around Oman’s Personal Data Protection Law (Royal Decree 6/2022). Customer numbers are encrypted before storage, the AI model never sees them or trains on messages, and photos, files and receipts never pass through the AI and are not stored by us.

Details on the privacy page

How do I update the prices and information Saed answers from?

In a document where you write your prices, services and hours and edit them whenever you like, plus your bookings sheet if your business takes bookings. Saed answers from the latest version.

Try Saed on your business free for 14 days

We set it up on your number with your information, and you see the replies yourself before you pay. The trial runs on the Growth plan’s features with no payment, then you choose your plan.

Ask for a free trial Ask on WhatsApp